Inspect the belt to see if it is broken stretched out or out of place.
Vacuum cleaner roller brush not spinning.
To get your jammed brush roller working again locate the flat plate on the bottom of your vacuum cleaner.
When the brush bar won t spin and you re operating the vacuum cleaner in the proper way the problem could be simply that it s clogged with hair.
Inspect the belt to see if it is broken stretched out or out of place.
To take a good look at the brush roll it is necessary to disassemble the vacuum cleaner slightly.
You may have stalled the brush motor.
Recline the vacuum and switch the brush roll button on.
To get your vacuum cleaner brush bar spinning freely again and to ensure your dyson machine is working at maximum efficiency select your machine below.
If the vacuum cleaner brush still doesn t spin after you clean the brushroll consider replacing the brushroll.
If the brushroll is sticking it will cause too much friction and put too much strain on the belt.
Brush roll not spinning a broken drive belt damaged brush roll jammed brush roll bearings tripped brush roll motor overload failed brush roll motor or a wiring failure in the wand or nozzle can prevent the brush roll from spinning.
Most frequent causes for vacuum cleaner brush not spinning.
Fix your dyson brush bar.
If not the drive belt is the next suspect and finally the motor itself.
If you are vacuuming on premium soft carpet and the brush roll is not rotating you may need to turn the floor type setting towards higher carpet.
Alternatively if you need to clear a problematic blockage you can take the brush bar out of the housing easily for quick maintenance.
When the vacuum is in the upright position the brush roll will not rotate.
If the brushroll is sticking it will cause too much friction and put too much strain on the belt.
You can clear clogs and replace the belt yourself but motor repair is a job for a dyson service representative.
If the vacuum cleaner belt is broken or stretched out replace it.
Pull one end of the roller upward away from the vacuum cleaner and slip the belt off the roller.
Remove the brushroll and clean all hair string and lint from the brushroll bearings.
Turn the vacuum cleaner over on the floor so that the cleaning head is facing up.
If the vacuum cleaner brush still doesn t spin after you clean the brushroll consider replacing the brushroll.
If the spinning brush roll is clogged with lots of hair and other debris that could explain why the shark vacuum brush is not spinning.
To remove any hair caught in the vacuum cleaner s brush roll remove it by pressing the brush roll access buttons and removing the brush roll.
Remove the screws that secure the plate to the vacuum cleaner then remove the screws and the plate.
Most cases of a jammed or stuck brush bar are quick and easy to fix simply pulling the debris gently from the brush bar.